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return policy
Our business is based on customer satisfaction. It is our primary goal to stand behind our products and designs. If you are not happy with your purchase on any non-customized piece, simply email us at bark@chieffurryofficer.com within 14 days of receiving your purchase. Upon the return of the merchandise, in unused and in it's original condition, we will offer a refund, less the shipping charges. Customized or Personalized Items may not be returned, unless there is a defect in the product or should we have made a mistake on your order. A replacement piece will be shipped. As always, please feel free to contact us by phone before or after your purchase for any questions and concerns.

Return mailing address is: 
chief furry officer
3835 E. Thousand Oaks Blvd.
Suite 452
Westlake Village, ca 91362
toll free 855.ILUV.CFO (855.458.8236) 

Please include your customer number and invoice number and the reason for the return.
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